Meet the people behind The Bellman and Concierge LLC.

Jason and Shannon Magenheimer purchased The Oaks Victorian Inn in the spring of 2020 with abundant enthusiasm and a sincere commitment to draw on their professional and personal experiences to serve travelers from all over the world. Their company is cleverly named The Bellman and Concierge LLC.

Married since 1995, the couple appreciates and understands the value of good food, great coffee and quiet rest. A native of Oregon, Jason’s experience includes positions in an upscale boutique hotel where exceptional is the expectation. He established New River Valley Coffee Company more than a decade ago here in the New River Valley Mall and the local hospital before returning to the Northwest with Shannon for many years and back again.

Shannon grew up on a farm not far from here and dreamed of this house since seeing it as a child. Never did she imagine she might own it one day! Her concierge experience brings a heart for service and a keen eye for detail to the business. Together, they have nearly three decades of combined hands-on involvement in customer service, business management and distinguished hospitality.

The Oaks had been closed since 2017, was only partially furnished and records of previous guests were unavailable. They not only went on several antique buying adventures and purchased new luxury linens, but also installed individual room heat/AC units and raised the bar on the plush robes and fine amenities. They even offer a soap menu.

The Bellman and Concierge are embracing the adventure of bringing life back to The Oaks Victorian Inn. They have uncovered an abundance of history about the people who lived in this house and have framed old photos and named the guest rooms after several of them. It is this love for history and hospitality that inspires their days and charms their guests.

Welcome to The Oaks!